Hello Hospitality Technology powers Hemisphere Group's first self check-in kiosk at Grand Margherita Hotel, Kuching
01 Mar 2023
The Grand Margherita Hotel in Kuching has recently introduced its new self check-in kiosk (Model HK1), supplied by Hello Hospitality Technology. This marks a significant milestone for the Hemisphere Group of hotels, as it is the first property within the group to implement such a solution.
The new kiosk offers guests the convenience of being able to complete the check-in process on their own, without having to queue up at the reception desk. With just a few simple steps, guests can use the kiosk to check themselves in, print out their room key, and even pay their deposit if required. This not only provides a faster and more streamlined check-in experience, but also helps to reduce wait times and increase guest satisfaction.
What's more, the self check-in kiosk is also equipped to support the check-out process. Guests can simply use the kiosk to settle their bills and return their room key, without having to go through the hassle of queuing up at the reception desk again. This added convenience is sure to make a positive impression on guests and enhance their overall experience at the hotel.
Overall, the self check-in kiosk at the Grand Margherita Hotel offers a range of benefits for both guests and the hotel itself. By providing a faster, more streamlined check-in process, the hotel is able to improve operational efficiency and increase guest satisfaction. And for guests, the kiosk provides a convenient and hassle-free way to check-in and check-out, saving them time and allowing them to focus on enjoying their stay.
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